TWIC Card Info

I finally found some info on the rumor about the TWIC card Power Outage. This is taken from: http://www.tsa.gov/what_we_do/layers/twic/twic_faqs.shtm

If you were issued a card after October 21st:

* To reset your PIN, you must bring your TWIC card to an enrollment center, walk-ins are welcome. Click here to find the closest enrollment center.
If you were issued a card before October 21st:

* The power outage that disrupted TWIC activations on Oct. 21, 2008 permanently damaged the equipment used to reset TWIC PINs. No data or personal information was lost or compromised. As a result, if you were issued a TWIC prior to this date and forgot your PIN, you will be issued a replacement card free of charge. In order to do this, please contact the TWIC Help Desk (1-866-DHS-TWIC) to open a ticket and receive further instructions. Once your replacement card is ready for pick up, you will be notified via phone or email (the option you selected during enrollment). At that time, you make an appointment for activation at www.tsa.gov/twic.
* Note: In order to be reissued a TWIC, you are required to return your existing card. If the current TWIC is not returned, the request will be treated as a lost card which requires a payment of $60.